PASPort/Helpdesk - Ticket Request

Need assistance with your account? Submit a request to the IT Help Desk.

Please include a valid username or Palomino ID, along with a brief description of your request. If you do not know your username or Palomino id, please contact the Admissions Office at: 956-721-5109 or 956-794-4110. (For security reasons, DO NOT include Social Security Number or date of birth.)

To start your request, click here or on the green link located on this page.

 

Need more help?

For further assistance, visit the Department of Information Technology or email helpdesk@laredo.edu

Ft. McIntosh Campus
J. C. Martin Building 134
Phone: 956-721-5312

South Campus
Billy Hall Center A225
Phone: 956-794-4312

Monday - Thursday: 8:00 am - 6:00 pm 
Friday: 8:00 am - 12:00 pm