PASPort/Helpdesk - Ticket Request

Please read below before requesting service

Please provide the following information below when requesting service (this information is filled out for the indented student/person requesting assistance)

  • Demographic: Select "student", "employee", "other"...etc. If "other", Please specify in the Description
  • Username or Palomino ID: Please provide your PASPort username (Ex: jsmith1234) or Palomino ID number.  If you do not know your username or Palomino id number, contact registration office at: 956-721-5109 or 956-794-4110
  • Subject: Choose from the choices from drop down menu or specify in the "description box"
  • Description: Describe the issue you are having. Specify any information that can assist us in completing your request.
  • Name: Please provide your complete full name.
  • Your Email Address: Provide your PASPort student email or alternate email