How To Use "Need Help" Link To Reset Your Password

 

To reset your password, please follow the steps provided through the "Forgot Password" link on the login screen.
If you're unable to access the reset option, contact the Department of Information Technology by calling (956) 721-5312.
Please have your Username or Palomino ID ready.

Instructions

Steps to complete

  • Step 1 -    Go to https://login.laredo.edu 

  • Step 2 -    Click on "Need Help?" 

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  • Step 3   -  Select "Forgot My Password" 

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  • Step 4   -  Enter your username: 

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  • Step 5   -  Answer your secret questions and submit: 

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  • Step 6   -   Please follow the rules to create a new unique password and click next.  

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Need more help?

Visit us at Martin Building 134 on the Ft. McIntosh Campus. A valid picture id is required to reset your password.

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